Radio and listener engagementA Smart AI Solutions projectEden FM
Listener conversations. Connected to the studio.
A shared platform for the WhatsApp line, presenters and the team behind the station.
Explore the project
Listener participation
Why this project exists
The conversation starts before the microphone.
A song request, a birthday dedication and a fundraising pledge arrive in the same channel. Each needs a different next step, and the on-air team needs to find it without searching a chat history.
- WhatsApp listener workflows
- Presenter workspace and recording tools
- Pledges, campaigns and management views
Inside the project
One message. A useful place to go.
Follow the work through the actual screens, or choose a view.
Historical public-facing capture. The participation form is empty; this image demonstrates the interface rather than an active submission.
Listener participation
Historical public-facing capture. The participation form is empty; this image demonstrates the interface rather than an active submission.
An entry point for participation.
The public portal brings audience and partner entry points together. The empty form shows how someone begins a participation journey without exposing a listener’s submitted details.
Broadcast news desk
Historical console capture from the project feature guide. News headlines and counters reflect that captured state.
Bring broadcast preparation together.
News categories, a news wire and saved stories sit in one console view. The screen shows the workspace presenters use to prepare material, with the historical content kept in context.
Regional weather desk
Historical weather-console capture. The severe-weather alert is explicitly labelled as a sample in the interface; values are not a current forecast.
Keep regional information close.
Town selection, the weather summary and a radar map bring regional weather into the presenter workspace. The sample alert and captured values are examples, not current weather advice.
The handoffs behind the screens.
Listen
Let the listener use their own words.
Requests, dedications, birthdays and questions begin in the station’s WhatsApp conversation. Classification gives each message a useful place to go.
A classified listener message
Present
Bring the request into the studio.
The presenter workspace brings requests, inbox, news, recordings and the content schedule into one navigation system, with access suited to each role.
Context for the on-air team
Follow up
Give a pledge a follow-through.
The pledge workflow records a commitment, confirms the amount, supports reminders and payment follow-up, and tracks escalations for a person to handle.
A pledge with a next step
Understand
Make engagement useful to the team.
Management views bring listener activity, referral work and advertiser campaigns together so the station can inspect the work behind the conversation.
A shared operational picture
The project in motion
A closer look at Eden FM.
19 seconds · Silent showcase
Use the player controls to seek or enter fullscreen.
Read the film description
The film moves between listener participation, broadcast news desk, regional weather desk. Layered screen compositions alternate with closer views, then pull back to the connected screens. It closes on Eden FM and the Smart AI Solutions credit. There is no speech or audio. The separate screen sequence on this page explores the current selection of supplied designs.
A station seen from every side.
Original project views, with the context behind each screen.
Listener participation
Historical public-facing capture. The participation form is empty; this image demonstrates the interface rather than an active submission.
Broadcast news desk
Historical console capture from the project feature guide. News headlines and counters reflect that captured state.
Regional weather desk
Historical weather-console capture. The severe-weather alert is explicitly labelled as a sample in the interface; values are not a current forecast.
Your audience. Your operation.
Give every conversation a place to go.
Tell us where the work gets stuck. We’ll help you find a practical place to begin.